Return Policy

You may return any hard copy books in excellent original condition, box and cards remain shrink wrapped and are not used or damaged in any way, purchased from EnLighten Up, LLC within 30 days of delivery for a refund or exchange. All books and card decks are subject to at 15% restocking fee. CDs, DVDs, and downloadable audio, book and video titles are not refundable, but if defective can be exchanged for the same title within 30 days of purchase.

Webcast or other web event enrollments are non-refundable, unless otherwise noted in offering, but if you miss the event, contact us and we’ll send you a link to the recording.

Return Policy

All products included in bundles and special packages must be returned for a refund or exchange. EnLighten Up, LLC cannot accept partial returns on bundles or special packages. Subscriptions of more than three months’ duration will receive a pro-rata refund after cancellation.

Shipping and handling are not refundable under any circumstance. Please be sure to insure your return for the value of your items. Items lost by any carrier cannot be refunded. For products acquired directly from EnLighten Up, LLC please return or mail exchanges to:

Enlighten Up, LLC
Attn: Returns Dept
PO Box  163
Marvel, CO 81329

Please enclose a copy of the packing slip/invoice along with the merchandise you are returning. Be sure your name, address and telephone number are included. Eligible returns will be refunded in the form that the original payment was received.

Please contact us if you have a question.  We’re very happy to assist!

For products purchased via EngLighten Up.biz website through our fulfillment contractor, Satiama.com, please follow their Return Policy and mail returns and exchanges to:

Satiama
Attn: Returns Dept
PO Box 1397
Palmer Lake, CO 80133

Return Policy